Virtual Desktop Best Practices

RIS offers the following tips and best practices to help make your experience using Virtual Desktop more enjoyable. Please contact the RIS Help Desk (ris-help@uiowa.edu) if you have questions about this process or feedback on this document.

  1. Don't forget to install the Citrix client software!

  2. Customize the Citrix user interface to suit your connection method
    1. Go to http://virtualdesktop.uiowa.edu/ , but don't logon yet
    2. Select "Advanced Options" under the Domain drop-down box
    3. Select the Window Size and Performance that suits your need
    4. Logon to MyCitrix

    or

    1. Logon to http://virtualdesktop.uiowa.edu/
    2. Select the Settings icon (to the right of Applications at the top)
    3. Select Connection Preferences
    4. Select the Window Size and Performance that suits your need
    5. Select OK

  3. Create shortcuts on your computer to the Citrix applications you use most often.
    1. Logon to http://virtualdesktop.uiowa.edu/
    2. Right-click on the application you want to use
    3. Select "Save Target As" (or "Save Link As" in Firefox)
    4. Save the file to your desktop or other location
    5. Double-click on the file you just saved to lanuch your application

  4. Consider creating a shortcut to the Citrix desktop. This will look and feel more like your work computer.
    1. Logon to http://virtualdesktop.uiowa.edu/
    2. Select the folder called "Admin Tools/Consoles"
    3. Right-click on the Desktop icon
    4. Select "Save Target As" (or "Save Link As" in Firefox)
    5. Save the file to your desktop or other location
    6. Double-click on the file you just saved to lanuch your desktop

  5. If you only need Outlook, use Outlook Web Access instead of Citrix Outlook
  6. Use your local web browser instead of the browser included with Citrix

  7. Do not grant Citrix access to you local files unless you really need to.
    • When you are prompted with the Client File Security window, select "No Access"

  8. More detailed instructions can be found on the ITS Virtual Desktop Support site at
    http://helpdesk.its.uiowa.edu/virtualdesktop/instructions/

 

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